Virus defs not updating

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If they are not, please refer to the article below.

If the issue persists, please contact Kaseya Support.

Depending on the version of VIPRE Business that you have installed, the steps to manually update your definitions may differ.

Below is a list of general troubleshooting steps you can take to resolve issues with the detections and the virus defintions of Kaseya Anti-Virus.

https://helpdesk.kaseya.com/entries/104212683–KAV-Master-General-Definitions-Detection-Issues https://helpdesk.kaseya.com/entries/98844897-KAV-Kaspersky-definition-files-failing-to-update Good luck!

This file updates your F-Secure product with the latest virus definitions.

A repair should fix this issue, however if it persists, please try a clean repair on the endpoint by following the steps below: Applies To: On-Premise/Saa S Applies To: VSA 6.3, VSA 6.5, R7, R8, KAV6, KAV10 "sz Restore Path" is generally displayed when the path string is too long.STEP 1 – Re-apply your profile to all KAV machines (new and old)! The Solution: We “pimped that script”, and now have a good way to tell us which machines are actually out of date.We did that, and it helped, but we still had many that didn’t seem to be updating, so I remembered a script and KB article that was published by Kaseya back in December , so I downloaded and ran that script, but sadly it only worked for the 10.2.1.23 version, and didn’t work on the SP1 version, and certainly not any old V6 (yikes! Here is how to use it: STEP 2 – Create a custom field called “KAVDefinitions Out Of Date”.Knowledgebase article – Checking which Symantec Endpoint Protection version you have for both PCs and Macs.Upgrade Symantec to version 12 from version 11, click this link which takes you to the ITS Symantec download site.

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